Special attention to spots and stains must be included in normal job performance. However, time consuming specialized spotting may incur an additional charge. Technicians should advise customers of additional charges before extensive spotting.

If any spot is not removed during this extensive cleaning process, they will be worked on accordingly with the proper spotting agents.

EZ Dry carries numerous spotting agents at all times for those stubborn spots and stains. Every attempt is made to remove these at no additional charge, however, if they cannot be successfully removed, there are methods that may require additional treatments and additional charges.

There are some situations where Specialized Spotting may be necessary and we will address them shortly. You will never be charged for anything above what is agreed upon! There are no hidden charges! This is another feature that separates EZ Dry from its competitors.

You may notice some grayish to blackish looking lines around the perimeter of your room and in some cases underneath doors that have been closed for an extended period of time. And even in some odder cases, sometimes in the middle of the room. This is commonly known as filtration soil.

Filtration soil is very apparent on lighter carpet. For the most part, it cannot be removed by normal cleaning. In rooms stained with filtration soil, EZ Dry uses an internal jet crevice tool for this problem. This is another feature that separates EZ Dry from its competitors.

If these lines cannot be removed by the special crevice tool, then additional treatment may be required at an additional cost. However, an attempt is made first to rid the markings first at no additional charge. There are some preventative measures that you can take to prevent these lines from appearing.

Stains are discolorations to a fiber. Perhaps you accidentally spilled some bleach or cleaning products on your carpet and notice it left a very light mark.

Today's over-the-counter spot removing products, when used incorrectly can ruin a carpet. They can either set the stain, or remove color from the carpet depending on the fiber type.

There is yet another type of stain that occurs almost daily. Beverage spills. This is probably the most common stain a family can face. Whether it's grape juice or red wine, immediate blotting and rinsing can prevent stains from appearing. Unfortunately, they are rarely treated properly and timely and the stain can set in. There are treatments available to correct these situations most of the time, even more so if the homeowner hasn't "set" the stain into the fiber.